❓ Frequently Asked Questions (FAQs)

1. What is Snarq?

Snarq is an online store built for smart shoppers. We curate trendy, quality products that help you look good, feel good, and live smart — all without breaking the bank.

2. How long will my order take to arrive?

We ship most orders within 24–48 hours. Depending on your location, delivery takes 2 to 5 business days across India.

3. Do you offer Cash on Delivery (COD)?

Yes, we do. You can choose Cash on Delivery at checkout on most of our products.

4. Can I return or exchange my order?

Absolutely. You can request a return or exchange within 7 days of delivery — as long as the item is unused and in original packaging.

5. How do I request a return or refund?

Just drop us an email at support@snarq.in with your order number and issue details. Include clear photos if the item is defective or incorrect. We’ll guide you through it.

6. Is it safe to shop on Snarq?

Totally. We use encrypted payments and secure checkout, so your data stays protected. Plus, we only list products we’ve quality-checked ourselves.

7. How can I track my order?

Once your order is shipped, you’ll get a tracking link via email or WhatsApp. You can also check your order status by logging into your Snarq account.